Terms of Service

1. About the Service

materialpro is a materials procurement platform built for construction teams. It brings purchase orders, quote comparison, inventory tracking, invoice processing, and delivery management into one place. The Service is delivered as software-as-a-service (SaaS) and is accessible through your web browser and our mobile apps.

2. Accounts and Security

• Provide accurate, complete, and up-to-date information when you create your account.
• You’re responsible for keeping your credentials secure, including passwords and any access tokens.
• Tell us right away if you suspect any unauthorized use of your account.
• Each account is for a single organization and may not be shared across organizations.
• We may suspend or terminate accounts that violate these Terms.

3. Subscriptions and Payment

3.1 Plans

The Service is offered on a subscription basis. You’ll find the full breakdown of plans and features on our pricing page. We may change plans and pricing at any time, and we’ll give existing subscribers advance notice before any changes take effect.

3.2 Payment Terms

• All fees are in Hong Kong dollars (HKD) unless stated otherwise.
• Payments are processed securely through Stripe.
• Subscription fees are billed in advance, monthly or annually, depending on your plan.
• Overdue payments may result in suspension of the Service.

3.3 Refunds

Subscription fees are generally non-refundable. If you have an exceptional situation, reach out to our sales team and we’ll talk it through. New customers get a 14-day free trial, and you won’t be charged if you cancel before it ends.

4. Acceptable Use

When using the Service, you agree not to:

• Break any applicable law or regulation
• Infringe anyone else’s intellectual property or other rights
• Upload content containing viruses, malware, or other harmful code
• Attempt to gain unauthorized access to any part of the Service or related systems
• Reverse engineer, decompile, or disassemble the Service
• Use automated tools such as scrapers or bots to access the Service at scale
• Resell, sublicense, or otherwise make the Service available to third parties
• Interfere with or disrupt the normal operation of the Service

5. Your Content and Data

5.1 Data Ownership

You own all the data you upload to the Service—purchase orders, quotes, invoices, vendor records, and everything else. We make no claim to your business data.

5.2 License to Process

You grant us a limited, non-exclusive right to process your data, solely as needed to deliver and improve the Service.

5.3 Data Export

You can export your data at any time while your subscription is active. After your account ends, we’ll keep your data for a reasonable window so you can export it, then delete it.

6. Intellectual Property

The Service and everything in it—including the software, design, trademarks, text, and images—belongs to MaterialPro, Inc. or its licensors and is protected by copyright and other intellectual property laws. We grant you no rights beyond those expressly set out in these Terms.

7. Availability and Changes

• We work hard to keep the Service stable and reliable, but we can’t guarantee it will be uninterrupted or completely error-free.
• We may run maintenance, updates, or upgrades from time to time, which can briefly take the Service offline. We’ll do our best to give advance notice of planned maintenance.
• We may modify, suspend, or discontinue the Service (or any part of it) at any time, and we’ll give advance notice where reasonably practicable.

8. Disclaimers

To the fullest extent permitted by law:

• The Service is provided “as is” and “as available,” with no warranties of any kind, express or implied.
• We don’t warrant that the Service will meet all your requirements, or that it will run uninterrupted, timely, secure, or error-free.
• Any information or advice you obtain through the Service creates no warranty not expressly stated in these Terms.

9. Limitation of Liability

To the fullest extent permitted by law, MaterialPro, Inc. and its directors, employees, partners, and suppliers will not be liable for any indirect, incidental, special, consequential, or punitive damages—including lost profits, lost data, loss of goodwill, or business interruption—whether or not we were advised such damages were possible. In any case, our total liability will not exceed the fees you paid us in the 12 months before the event giving rise to the claim.

10. Indemnification

You agree to indemnify and hold harmless MaterialPro, Inc. and its affiliates from any claims, losses, damages, liabilities, and expenses (including reasonable legal fees) arising from your breach of these Terms, your violation of any applicable law, or your infringement of a third party’s rights.

11. Termination

• You can cancel anytime by contacting our sales team. After you cancel, you keep access through the end of your current billing cycle.
• We may suspend or terminate your account immediately if you breach these Terms.
• Once your account ends, your right to use the Service stops immediately. We’ll provide a reasonable window to export your data.

12. Governing Law and Disputes

These Terms are governed by and construed under the laws of the Hong Kong Special Administrative Region. For any dispute arising from these Terms, the parties will first try to resolve it through good-faith negotiation. If that fails, the dispute will be referred to the Hong Kong International Arbitration Centre and settled under its arbitration rules then in force.

13. Changes to These Terms

We may update these Terms from time to time. The revised version will be posted on this page with an updated “Last updated” date. For significant changes, we’ll notify you by email or an in-app notice. Continuing to use the Service means you accept the updated Terms.

14. General

• If any provision of these Terms is found invalid or unenforceable, the remaining provisions stay in effect.
• Our failure to exercise or enforce any right or provision is not a waiver of that right or provision.
• These Terms are the entire agreement between you and MaterialPro, Inc. regarding your use of the Service, and they supersede any prior agreements.

15. Contact Us

If you have any questions about these Terms of Service, reach us here:

• Email: legal@materialpro.io
• Website: Contact us