Privacy Policy

1. Data We Collect

We may collect the following types of data:

1.1 Data You Provide

• Account data: name, email address, phone number, company name, and job title
• Payment data: billing address and payment method (securely handled by Stripe — we never store full card numbers)
• Communications: messages you send via forms, email, or support
• Business data: purchase orders, quotes, invoices, vendors, and project records you enter into the Service

1.2 Data Collected Automatically

• Device and browser information (type, operating system, language settings)
• IP address and approximate location
• Usage data (page views, feature usage, and action timestamps)
• Data collected through cookies and similar tracking technologies

2. How We Use Your Data

We use the data we collect to:

• Provide, maintain, and improve the Service
• Set up your account and verify your identity
• Process payments and manage billing
• Send service notifications, such as system updates and security alerts
• Respond to your inquiries and provide customer support
• Analyze usage to improve the user experience
• Detect and prevent fraud and unauthorized activity
• Comply with applicable laws and regulations

3. Sharing and Disclosure

We never sell your personal data. We share it with third parties only in the following cases:

• Service providers: We rely on trusted third parties to run our platform, including Supabase (database and authentication), Stripe (payment processing), and Brevo (email). These providers process your data only as needed to deliver their services to us.
• Legal requirements: We may disclose your data when required by law or in response to valid legal process.
• Business transfers: If we're involved in a merger, acquisition, or sale of assets, your data may be transferred as part of that transaction.
• With your consent: We may share your data with others when you give us your explicit consent.

4. Data Security

We use reasonable technical and organizational measures to protect your personal data, including encryption in transit (TLS/SSL), encryption at rest, access controls, and regular security reviews. That said, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

5. Data Retention

We retain your personal data for as long as you use the Service, and afterward for as long as needed to fulfill the purposes described in this policy. After you delete your account, we'll delete or anonymize your personal data within a reasonable period, unless we're legally required to keep it longer.

6. Cookie Policy

We use cookies and similar technologies to:

• Keep you signed in and maintain your session
• Remember your preferences
• Analyze how the Service is used so we can improve it

You can manage or disable cookies in your browser settings, though doing so may affect some features of the Service.

7. Your Rights

Depending on applicable data protection laws, you may have the right to:

• Access the personal data we hold about you
• Correct inaccurate or incomplete data
• Request deletion of your personal data
• Object to or restrict how we process your data
• Request data portability
• Withdraw consent you previously gave

To exercise any of these rights, reach out to us using the contact details below.

8. International Data Transfers

Your data may be transferred to and stored on servers outside your jurisdiction, and our service providers may operate in different countries or regions. We ensure such transfers comply with applicable data protection laws and are covered by appropriate safeguards.

9. Children's Privacy

The Service is not directed at anyone under 18, and we don't knowingly collect personal data from children. If we discover we've collected a child's data, we'll take prompt steps to delete it.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised "last updated" date. For significant changes, we'll let you know by email or an in-app notice. We encourage you to review this policy periodically.

11. Contact Us

If you have questions about this Privacy Policy or want to exercise your data rights, get in touch:

• Email: privacy@materialpro.io
• Website: Contact us